Office 365 & Microsoft Teams Adoption and Change Management

Effective Adoption of your Office 365 and Microsoft Teams, get the best out of your Team and technology investment. 

As part of an Office 365 deployment for the Victoria Government – Department of Premier and Cabinet, Office 365 change management and Office 365 adoption had to be considered to maximise uptake of  the new systems, and equip staff with immediate know how.

Challenge 

A delicate project, working with the highest level of state government, stakeholders, ministers and premier. Office 365 Change management procedures need to be implemented, and a high level Office 365 adoption considered to be the key milestone for success.

Solution 

ITswitch specialise in Office 365 and Windows 10 adoption, and developing how-to strategies, and business and day-to-day productivity solutions. Strong experience in developing and delivering user training.

Our Change Management services helped users fall in love with Office 365 and harnessing its powerful business productivity tools via one-on-one and group training (beginner to advanced).

Expertise in explaining the functionality and practical uses of O365 apps (desktop and mobile versions), including Yammer, Teams, SharePoint, OneDrive, MFA and Skype for Business via one-on-ones for VIPs, executive assistants, senior managers, on-boarders and group training sessions.

Reference Material Produce and customise how-to’s, Quick Reference Guides and listicles (e.g. Top seven Outlook tips to save you hours of work).

Teams: Creating teams, channels, chats, managing files, chats and groups. Sharing desktops, group video calls, integrating with Yammer and more.
SharePoint: Creating sites (including publishing sites), working with libraries, file storage and sharing, and managing permissions.
Outlook and Calendar: Tips to take email and calendaring to the next level, creating time-saving email templates and shortcuts, Calendar tricks, delegation rights.
OneDrive:  Syncing between desktop and web versions, managing and sharing files, data security and safety.
Yammer: Managing files, creating internal and external groups, polls, images and videos, “toaster” pop-up alerts.
Other O365: Taking the mystery out of Delve, the power of OneNote, Sway and Forms explained, working with Stream and Video and more.