Office 365 Migration

Office 365 is a great Microsoft platform for collaborating within your business. Its Online Exchange provides an enterprise grade email system, without having to invest in or maintain your own email server. Online Exchange stores your emails in the cloud and gives you access to email across all your devices.

Challenge
An Office 365 Migration must be done with care, to minimise impact to the business during the migration. ITswitch has developed processes to move email and data to Office 365, without impacting your business operations.

A key component of an Office 365 Migration is to move existing emails intact, including all mail items, contacts, calendars and tasks into Office 365. ITswitch have successfully completed migrations from such platforms as POP 3, Exchange, Lotus Notes Domino and Google Apps Gmail.

Solution
If your business has a server, we can assist in synchronising your existing user accounts to be used with Office 365. ITswitch can also assist with migration of SharePoint and data to Office 365.

To discuss your Office 365 Migration with one of our Office 365 consultants call 03 9038 9499.

Office 365 Setup

An Office 365 Setup is core to most business IT systems. It provides an enterprise grade email system, and tools to collaborate and share data between staff.

Office 365 is made up of Online Exchange, SharePoint, One Drive and Skype for Businesses, formally known as Lync. Office 365 also gives you the latest version of the Microsoft Office suite, including Outlook, Word, Excess, PowerPoint, One Note and Access.

Challenge
Your business needs to be understood before undertaking an Office 365 set up, to work out the best way to integrate it into your operation, with the least intrusion possible

Solution
ITswitch is an accredited Microsoft Cloud Solutions Partner CSP. Being a hyper early adopter of Office 365 and one of the first companies to do an Office 365 Setup in Melbourne, we understand there isn’t a one size fits all approach.

We consult with your business to get the best understanding of how to integrate Office 365, to give you the best experience and minimal disruption.

To discuss your Office 365 Setup with one of our Office 365 consultants call 03 9038 9499.

Azure

Azure has evolved into a great platform by Microsoft to deploy your IT systems into the cloud. This minimises the reliance placed onto on-premise servers. Although Azure is a cloud platform, it’s been designed to work either as a standalone cloud system or integrate with on premise servers as a hybrid cloud.

Azure Single Sign On is another great feature, allowing you to streamline your user accounts between the various applications used in your businesses.

Challenge
Your business needs are integral to moving forward with Azure solutions, to ensure you get the most streamlined and accessible solution with minimal disruption to your business operations.

Solution
ITswitch is a Microsoft Azure partner and accredited Microsoft Cloud Solution Provider CSP.
We’ve helped businesses to access their applications and data from anywhere in the world by connecting to their Azure cloud. ITswitch has successfully setup Azure Single Sign On for cloud services as Salesforce and others.

WIFI

WiFi in businesses has had to evolve in recent times, with more devices requiring wireless access, larger areas needing WiFi and more congestion in the frequencies WiFi runs on due to other surrounding businesses.

Challenge
You have multiple requirements and need an expert to look carefully into what your business needs are, and how to access the best locations for wireless to improve coverage, reliability and speeds.

Solution
ITswitch looks at exactly what your needs are and works out a solution to give you the most from your WiFi set up. We use our software tools to run WiFi mapping over your floorplans when planning your WiFi setup. We can work with systems such as CISCO, Meraki, Netgear, Ruckus and Aruba just to name a few.
Office WiFi – to cover staff and boardroom areas
Outdoor WiFi – coverage for outdoor areas
Warehouse WiFi – commonly used for barcode guns

IT Support Agreement – Managed IT Services

At ITswitch, your IT Support Agreement with us is the core of our partnership with you. We back our IT Support Agreements with a Service Level Agreement (SLA) that clearly defines our response times and responsibilities in looking after your IT systems.

Challenge
Many businesses struggle with poor or even no IT support. They may struggle with service providers who aren’t available when needed, don’t have the right skills or experience, or don’t have the business understanding to help you use technology to grow your business.

Solution
ITswitch is a true IT partner, working closely with you and delivering what we promise –there when you need us and up to date with current IT best practises and trends.

Within an IT Support Agreement, we offer a helpdesk you can call on for remote IT support and onsite IT support when you need physical hands on the ground. You’re allocated dedicated engineers responsible for your systems, who get to know you and your business. You also have a dedicated account manager, who assists with IT reviews, escalations, upgrades and improvements.

And when you need new hardware, ITswitch provides you with advice on what’s best suited to you. We deliver and install the hardware for you, ready to use. Most importantly, within an IT Support Agreement we monitor your systems, run proactive maintenance tasks to keep them at their best.

To discuss an IT Support Agreement with one of our consultants call 03 9038 9499.

Ransomware

Thousands of businesses across Australia have been hit by ransomware, a virus that attempts to extort you for access to your own data. Ransomware is a malicious virus that encrypts your data, locking your data. It is normally accompanied by a splash screen that asks for a ransom to unlock your data. The ransom is often in the realm of thousands of Euros or Bitcoin (an online currency).

Challenge
Your business needs help restoring data after ransomware attacks as well as preventing future attacks on your business systems. You need expert advice on how to avoid ransomware in the future, keeping your business data secure.

Solution
ITswitch has successfully helped a number of businesses restore their business data after ransomware attacks.

However, prevention is the best form of security. ITswitch can implement anti-virus products, spam protection, firewalls and ensure servers adhere to best practices. A robust backup system, which includes off-site backups is imperative to protecting the data in your business.